MAXICON SUPPORT PLANS
From proactively monitoring and fixing your system remotely, to enabling you to reset your own system.
We have you covered.
Phone Support
305-479-2679
Option 1
e-mail Support
Contact us at
support@maxiconusa.com
24/7/365 E-mail & Phone Support
Pro-active monitoring i
On-Site support
0 hours
Priority Support
Within 4 days
Remote Yearly Programming Updates
(none)
Labor Warranty
4 Weeks
Loaner Equipment
(none)
PRICE YEARLY
$600.00
24/7/365 E-mail & Phone Support
Pro-active monitoring i
On-Site support
3 hours
Priority Support
Within 2 days
Remote Yearly Programming Updates
(1)
Labor Warranty
6 Weeks
Loaner Equipment
(if available)
Price Yearly
$1,200.00
24/7/365 E-mail & Phone Support
Pro-Active Monotoring i
On-Site support
8 hours
Priority Support
Within 24 hours
Remote Yearly Programming Updates
(2)
Labor Warranty
6 Weeks
Loaner Equipment
(if available)
Price Yearly
$3,600.00
NO SERVICE PLAN?
NO PROBLEM
WE OFFER REMOTE
AND ON SITE CONTRACTS
MAXICON WILL
TROUBLESHOOT AND HOPEFULLY
FIX YOUR PROBLEM
REMOTE SERVICE $135 PER HOUR
ON SITE SERVICE $165 PER HOUR
MAXICON WILL
TROUBLESHOOT AND HOPEFULLY
FIX YOUR PROBLEM
REMOTE SERVICE $135 PER HOUR
ON SITE SERVICE $165 PER HOUR
For either of these plans to be properly implemented, besides being an existing Maxicon customer, your system needs to have an OVRC-pro device and at least one (1) Wattbox installed on-site Wattboxes allow for specific outlets to be reset. The more of these that you have on-site, the more devices we will be able to remotely reboot.
Experience our Benefits
PROACTIVE MONITORING AND REMOTE REPAIR
We’ll proactively monitor your technology system and often times troubleshoot potential issues before they arise.
REACTIVE REMOTE REPAIR
Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.
24/7 EMAIL, TEXT AND CHAT SUPPORT
We’re available to communicate with you in whichever manner best fits your lifestyle.
24/7 PHONE SUPPORT
Experience the convenience of a live answer by our knowledgeable technicians.
APP CONTROL
You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.
DISCOUNTED SERVICE CALL
We’ll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.
