Technology systems occasionally experience disruptions. We want to keep things simple and provide support if your system experiences any disruptions. From proactively monitoring and fixing your system remotely, to enabling you to reset your own system. We have you covered.
Technology support plans
Silver
24/7/365 E-mail Support
24/7/365 Phone Support
Pro-active monitoring
On-Site support - Weekdays
$135 p/hour
On-Site support - Weekends &Nights
$260 p/hour
On-Site support - National Holiday
$300 p/hour
Priority Support
Within 4 days
Remote Yearly Programming Updates
(none)
Labor Warranty
4 Weeks
Loaner Equipment
(none)
Gold
24/7/365 E-mail Support
24/7/365 Phone Support
Pro-active monitoring
On-Site support - Weekdays
$120 p/hour
On-Site support - Weekends & Nights
$230 p/hour
On-Site support - National Holiday
$250 p/hour
Priority Support
Within 2 days
Remote Yearly Programming Updates
(1)
Labor Warranty
6 Weeks
Loaner Equipment
(if available)
Diamond
24/7/365 E-mail Support
24/7/365 Phone Support
Pro-Active Monotoring
On-Site support - Weekdays
$100 p/hour
On-Site support - Weekends &Nights
$200 p/hour
On-Site support - National Holiday
$250 p/hour
Priority Support
Within 24 hours
Remote Yearly Programming Updates
(2)
Labor Warranty
6 Weeks
Loaner Equipment
(if available)
Obtain your plan now!
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Experience our Benefits
PROACTIVE MONITORING AND REMOTE REPAIR
We’ll proactively monitor your technology system and often times troubleshoot potential issues before they arise.
REACTIVE REMOTE REPAIR
Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.
24/7 EMAIL, TEXT AND CHAT SUPPORT
We’re available to communicate with you in whichever manner best fits your lifestyle.
24/7 PHONE SUPPORT
Experience the convenience of a live answer by our knowledgeable technicians.
APP CONTROL
You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.
DISCOUNTED SERVICE CALL
We’ll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.