Technology systems occasionally experience disruptions. We want to keep things simple and provide support if your system experiences any disruptions. From proactively monitoring and fixing your system remotely, to enabling you to reset your own system. We have you covered.

Technology support plans

Silver

24/7/365 E-mail Support
Yes
24/7/365 Phone Support
Yes
Pro-active monitoring
Yes
On-Site support - Weekdays
$135 p/hour
On-Site support - Weekends &Nights
$260 p/hour
On-Site support - National Holiday
$300 p/hour
Priority Support
Within 4 days
Remote Yearly Programming Updates
(none)
Labor Warranty
4 Weeks
Loaner Equipment
(none)

Gold

24/7/365 E-mail Support
Yes
24/7/365 Phone Support
Yes
Pro-active monitoring
Yes
On-Site support - Weekdays
$120 p/hour
On-Site support - Weekends & Nights
$230 p/hour
On-Site support - National Holiday
$250 p/hour
Priority Support
Within 2 days
Remote Yearly Programming Updates
(1)
Labor Warranty
6 Weeks
Loaner Equipment
(if available)

Diamond

24/7/365 E-mail Support
Yes
24/7/365 Phone Support
Yes
Pro-Active Monotoring
Yes
On-Site support - Weekdays
$100 p/hour
On-Site support - Weekends &Nights
$200 p/hour
On-Site support - National Holiday
$250 p/hour
Priority Support
Within 24 hours
Remote Yearly Programming Updates
(2)
Labor Warranty
6 Weeks
Loaner Equipment
(if available)

Experience our Benefits

PROACTIVE MONITORING AND REMOTE REPAIR

PROACTIVE MONITORING AND REMOTE REPAIR

We’ll proactively monitor your technology system and often times troubleshoot potential issues before they arise.
REACTIVE REMOTE REPAIR

REACTIVE REMOTE REPAIR

Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.
24/7 EMAIL, TEXT AND CHAT SUPPORT

24/7 EMAIL, TEXT AND CHAT SUPPORT

We’re available to communicate with you in whichever manner best fits your lifestyle.
24/7 PHONE SUPPORT

24/7 PHONE SUPPORT

Experience the convenience of a live answer by our knowledgeable technicians.
APP CONTROL

APP CONTROL

You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.
DISCOUNTED SERVICE CALL

DISCOUNTED SERVICE CALL

We’ll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.